faq / tutorials

faq / tutorials

  • bands
    • Why Fair Price Music
      • WHAT IS FAIR PRICE MUSIC?
      • WHAT ARE FAIR PRICE MUSIC LIVE SESSIONS?
      • WHO CAN REGISTER A BAND AT FAIR PRICE MUSIC?
      • WHAT CAN FAIR PRICE MUSIC OFFER ME?
    • registration
      • HOW CAN I REGISTER TO FAIR PRICE MUSIC?
      • WHAT DO I HAVE TO DO TO START SELLING MY MUSIC THROUGH FAIR PRICE MUSIC?
      • HOW MUCH WILL IT COST ME?
    • band
      • WHAT DO I HAVE TO PREPARE FOR SETTING UP AND PUBLISHING BAND’S INFO?
    • album
      • WHAT DO I HAVE TO PREPARE FOR ADDING AND PUBLISHING AN ALBUM?
      • HOW MANY ALBUMS CAN I UPLOAD AND SELL THROUGH FAIR PRICE MUSIC?
      • IN WHICH FORMATS CAN I UPLOAD MY MUSIC?
      • CAN I ADD TRACK SAMPLES TO ALBUMS AT FAIR PRICE MUSIC?
    • Copyrights and Finances
      • WHAT IF MY ALBUM IS RELEASED AT SOME COMPANY?
      • DO I TRANSFER ANY RIGHTS TO MY MUSIC TO FAIR PRICE MUSIC?
      • WHAT IF MY MUSIC IS REGISTERED AT OSA (THE COPYRIGHT PROTECTION ASSOCIATION FOR MUSIC RIGHTS) OR OTHER COMPANY?
      • IF I’M REGISTERED AT OSA OR ANY COPYRIGHT PROTECTION ASSOCIATION FOR MUSIC RIGHTS, DO I NEED TO PAY FOR THE SAMPLES ON THE PORTAL?
    • shop
      • HOW AND WHEN DO I GET MY MONEY FROM THE SALE?
      • WHY ISN’T IT POSSIBLE TO OFFER THE FANS A FREE ALBUM DOWNLOAD?
      • WHY ISN’T IT POSSIBLE TO PURCHASE JUST ONE SONG?
      • WHY THE AMOUNT CAN’T BE SET AT LESS THAN €2.00?
      • CAN I SELL PHYSICAL MEDIA OR T-SHIRTS THROUGH FAIR PRICE MUSIC??
      • WHAT EXACTLY WILL THE FAN GET WHEN HE BUYS OUR ALBUM?
      • CAN MY MUSIC BE PURCHASED BY SOMEONE FROM ABROAD? IN WHAT CURRENCY THEN I GET MY MONEY?
      • ELECTRONIC REGISTER OF SALES - EES
      • I HAVE VAT ID AS A BAND. HOW DO YOU DEAL WITH EU VAT?
    • promo
      • HOW WILL MY FANS HEAR ABOUT MY MUSIC AT FAIR PRICE MUSIC?
      • WHERE CAN I GET FAIR PRICE MUSIC BUTTONS AND BANNERS FOR MY WEBSITE?
      • CAN I PRESENT MY BAND IN MY LANGUAGE EVEN IF IT IS NOT ENGLISH?
    • donations
      • HOW EXACTLY THE DONATE FEATURE WORKS AND HOW MUCH OF THE CONTRIBUTION DO I GET?
      • DOES THE MUSICIAN/BAND HAVE ANY TAX LIABILITY REGARDING THE ACCEPTANCE OF THE CONTRIBUTION – DONATION?
    • Anything went wrong?
      • I WANT TO CANCEL THE BAND’S ACCOUNT. WHAT TO DO?
      • OUR BAND PROFILE WAS BLOCKED. WHY? WHAT NOW?
      • WHAT IS OBJECTIONABLE CONTENT?
  • fans
    • Why Fair Price Music?
      • WHAT IS FAIR PRICE MUSIC?
      • WHAT ARE FAIR PRICE MUSIC LIVE SESSIONS?
    • Supporting music
      • HOW MUCH OF MY MONEY THE BAND ACTUALLY GETS?
      • HOW CAN I SUPPORT THE BAND THE MOST VIA FAIR PRICE MUSIC?
      • WHY CAN’T I BUY JUST ONE SONG?
      • WHY DO I HAVE TO PAY AN ADDITIONAL TRANSACTION FEE WHILE BUYING CREDIT?
      • WHAT IS THE DONATE FEATURE FOR AND HOW EXACTLY DOES IT WORK?
    • purchase
      • HOW DOES THE PURCHASE WORK?
      • HOW CAN I PAY?
      • WHY SHOULD I HAVE A PREPAID CREDIT AT FAIR PRICE MUSIC WHEN I CAN MAKE A PURCHASE WITHOUT IT?
      • WHAT EXACTLY DO I GET WHEN I BUY AN ALBUM?
      • CAN I BUY JUST ONE SONG?
      • IN WHICH FORMATS CAN I DOWNLOAD THE ALBUM?
      • DO YOU SELL CDs PHYSICALLY TOO?
      • ELECTRONIC REGISTER OF SALES - EES
      • EU VAT
    • registration
      • HOW CAN I REGISTER TO FAIR PRICE MUSIC?
      • WHY SHOULD I REGISTER AT FAIR PRICE MUSIC WHEN I CAN BUY MUSIC WITHOUT REGISTRATION?
      • CAN I DOWNLOAD THE PURCHASED ALBUMS REPEATEDLY?
    • Did anything go wrong?
      • I WANT TO CANCEL MY ACCOUNT AT FAIR PRICE MUSIC. WHAT TO DO?
      • MY FAVORITE BAND CANCELED THEIR PROFILE. I BOUGHT THEIR ALBUM THOUGH. WILL I GET TO IT?
      • MY FAVORITE BAND SEEMS TO BE BLOCKED. WHAT’S HAPPENING?
      • I DIDN’T RECEIVE THE RECEIPT. I DIDN’T GET THE CONFIRMATION EMAIL. I WASN’T SENT THE LINK FOR ALBUM DOWNLOAD.
      • WHAT IS OBJECTIONABLE CONTENT?
      • I DON’T LIKE THE ALBUM, CAN I RETURN IT?
    • Extra
      • DOES THE CUSTOMER/FAN HAVE ANY TAX LIABILITY REGARDING TO THEIR CONTRIBUTION – DONATION?
  • tutorials
    • How To Play With Fair Price Music

Why Fair Price Music

WHAT IS FAIR PRICE MUSIC?

Fair Price Music is a portal designed to offer original musical works of any musicians/bands. The portal provides purchase of music by the listener (individual) directly from the musician. It also allows the listener to provide the musicians with financial donations through the Donate feature. Musicians create and maintain their account through the administration interface and they are able to refer the listeners to their offer at Fair Price Music from anywhere on the internet where they present themselves (websites, social networks, specialized music portals, etc.). You are the seller and you sell directly to the customer, your fan and listener. More info here.

WHAT ARE FAIR PRICE MUSIC LIVE SESSIONS?

Fair Price Music LIVE SESSIONS is our present to all the music fans, an attempt to get you closer to music piquancy, jewls and strangeness across a variety of genres, styles and peculiarities of their performers. Fair Price Music LIVE SESSIONS are live recordings accompanied by video, shot in our partner studio in cooperation with a group of dedicated music professionals from sound, through video to an overall production.

WHO CAN REGISTER A BAND AT FAIR PRICE MUSIC?

The owner of copyright of the band and musical work. If the owner is your label or publishing house, it depends on your agreement. For more information see Terms and Conditions.

WHAT CAN FAIR PRICE MUSIC OFFER ME?

Mainly a simple way how to get your music to your fans and still have most of the money the fans are willing to pay for your music. We will do everything we can to provide you with the most supporting materials. Don’t expect, however, that you only upload an album and the money comes rushing. You have to address your fans yourself. Of course, they can find you at Fair Price Music by accident, but mostly you should bring their attention to you. It's your music and possibly your means too. For sure, we will try our best to make it easy for you. Look for our tips on your profile. Sometimes we can send you an email. Or next time, we can discuss it over a coffee. Or beer. Wine. Tea.

registration

HOW CAN I REGISTER TO FAIR PRICE MUSIC?

You can use your email address and unique password or use your Facebook or Google+ accounts. If you'r registered with your Facebook or Google+, the best way to log in to Fair Price Music is using the same login. If you have the same email address both for Facebook and Google+, you can log in using them both. If you decide to leave Facebook or Google+ or simply wish to use uniqe login to Fair Price Music, use the same email address with which you’d registered previously and request a new password by clicking on “Did you forget your password” Fill in your original email (as it is now your user name) and your new password.

WHAT DO I HAVE TO DO TO START SELLING MY MUSIC THROUGH FAIR PRICE MUSIC?

Just sign up, enter the necessary information including bank account number where we can send you money to, then you enter information on your profile, upload an album or albums and that’s it. Then you can let your fans know that they can buy your music or support you at Fair Price Music.

HOW MUCH WILL IT COST ME?

Registration and everything about it is completely FREE. The fee for mediation of the sale is charged after realized sales. It includes operation costs, administration associated with it, space on the servers, our trips to the grandma’s and a mouse pad for our developer. From the money paid by your fans for your music you’ll get, after deduction of any transaction fees, 90-95% (90% for albums sold, 95% of the Donate feature).

band

WHAT DO I HAVE TO PREPARE FOR SETTING UP AND PUBLISHING BAND’S INFO?

  • The name of the band :-)
  • City of origin of the band
  • Genre
  • Billing information for the person or company to whom you will make out the documents (name, surname, email, address)
  • Number of the bank or PayPal account where we will send you money to (the bank account must be from the Czech or Slovak Republic only)

Information that can be added later (but of course, right away too):

  • Photo of the band
  • Brief description and band history
  • Links to your websites, Facebook profile, YouTube, etc.
  • Some band photos in the section “FOTO”
  • Your best videos in the section “VIDEO”
  • Band members

album

WHAT DO I HAVE TO PREPARE FOR ADDING AND PUBLISHING AN ALBUM?

  • The name
  • Release year
  • Songs in mp3 format (or FLAC or ogg)
  • Minimum price at which you want to sell the album

Information that can be added later (but of course, right away too):

  • Album cover
  • Album description

HOW MANY ALBUMS CAN I UPLOAD AND SELL THROUGH FAIR PRICE MUSIC?

It depends on how much space your albums take up. There are free 500 megabytes for you.

IN WHICH FORMATS CAN I UPLOAD MY MUSIC?

Our portal allows you to upload music in mp3, FLAC or ogg.

CAN I ADD TRACK SAMPLES TO ALBUMS AT FAIR PRICE MUSIC?

Yes, you can choose and set up tracks, which you enable in the full-play mode or which you present only as a sample. You can even select, which part of the track shall be played. In case you wish to disable any tracks from the playlist, you may do so.

Copyrights and Finances

WHAT IF MY ALBUM IS RELEASED AT SOME COMPANY?

Fair Price Music only mediates the sale, the band is the seller. You definitely have to have proper rights to sell your music. If your album is released by a record company, all depends on your agreement with them. We recommend you to turn directly to your record company and arrange to whether and how your music can be sold at Fair Price Music.

DO I TRANSFER ANY RIGHTS TO MY MUSIC TO FAIR PRICE MUSIC?

No, Fair Price Music only mediates the sale, the band is the seller. You don’t transfer any rights or license to your music. More information can be found in Terms and Conditions.

WHAT IF MY MUSIC IS REGISTERED AT OSA (THE COPYRIGHT PROTECTION ASSOCIATION FOR MUSIC RIGHTS) OR OTHER COMPANY?

You are the seller at Fair Price Music. It’s up to you to come to terms with OSA or other company that manages your copyright. We provide you with monthly reports, which could be used for any of these necessities.

IF I’M REGISTERED AT OSA OR ANY COPYRIGHT PROTECTION ASSOCIATION FOR MUSIC RIGHTS, DO I NEED TO PAY FOR THE SAMPLES ON THE PORTAL?

NO. For more details, see OSA itself - the royalty is not required in the event that:

  • the work is made ​​available to support the subsequent sale of the license to another type of use (especially concerts, CD sales, offer of music library)
  • the work is made ​​available in streaming mode, and at the same time
  • is accessible from the side of the operator, free of charge.

shop

HOW AND WHEN DO I GET MY MONEY FROM THE SALE?

The money is paid to an account specified by you on a monthly basis. Exactly the month following the month in which your fans decided to splurge and send you something. More precisely: if you receive money for your album or through the ”Donation” project in June, it will appear in your account in July.

WHY ISN’T IT POSSIBLE TO OFFER THE FANS A FREE ALBUM DOWNLOAD?

Fans can find your album anywhere. They can listen to it for free on various portals. There are also different download options. Our goal is to enable fans to promote music, to support their band.

WHY ISN’T IT POSSIBLE TO PURCHASE JUST ONE SONG?

It is possible. You can offer it as an EP. However, the minimum amount for the album is €2.00, besides other things, because of transaction fees. The aim of Fair Price Music is not offering music at the lowest price, but to support bands!

WHY THE AMOUNT CAN’T BE SET AT LESS THAN €2.00?

Our goal is to enable fans to support music and their band, and not to get music for as little money as possible. Or you think you and your music is worth less than €2.00?

CAN I SELL PHYSICAL MEDIA OR T-SHIRTS THROUGH FAIR PRICE MUSIC?

Unfortunately, no. We specialize only in electronic sales. For the sale of physical media and merchandise there are plenty of other interesting sites.

WHAT EXACTLY WILL THE FAN GET WHEN HE BUYS OUR ALBUM?

A link to download the archive - a ZIP file. There you will find all the songs you put in the archive. Plus any additional files, such as graphics, lyrics, etc. It depends on what you want to please the fan with.

CAN MY MUSIC BE PURCHASED BY SOMEONE FROM ABROAD? IN WHAT CURRENCY THEN I GET MY MONEY?

Yes, Fair Price Music is international. You will get the money in your account in the currency you choose in the very beginning on your profile (account). E.g. you have an account in EUR. You offer your albums also in EUR. In the case of payment in foreign currency, during the transaction the amount will be converted from USD or CZK to EUR as per the current exchange rate, so that the final amount matches the price of the musical work you specified or the price set by the customer (if he wishes to give you a little extra). So friends from abroad, for example from Slovakia, can pay in EUR. You will be given CZK.

ELECTRONIC REGISTER OF SALES - EES

All transactions has to be electronically registered. We put this duty on our shoulders and do it instead of all bands which are on our portal. You don’t have to do anything. All the receipts, which your fans and you, in a copy, receive, contain also all necessary EES codes.

I HAVE VAT ID AS A BAND. HOW DO YOU DEAL WITH EU VAT?

EU VAT - all is set up on the portal based on the customer (fan)
There’s a law within EU where VAT is in the online world calculated based on the origin of the customer (fan) and not the seller (band). For this reason, if you are a band from EU with your own VAT ID, the VAT will be calculated depending on the country of origin of your fan. We’ve set up everything on the portal and the calculation of VAT is aligned with the legislation. At the same time, you can gain all necessary details in your admin to process the EU report if necessary.

promo

HOW WILL MY FANS HEAR ABOUT MY MUSIC AT FAIR PRICE MUSIC?

The best way is directly from you. Fair Price Music only offers a simple way to sell music. But we are not that cold, though. We prepared for you a number of tools that will help you to tell them about your music at Fair Price Music. Links, icons, images, drawings. Designed for your profiles on social network sites, on your sites, poster and T-shirt materials. Look for the Marketing section on your profile.

WHERE CAN I GET FAIR PRICE MUSIC BUTTONS AND BANNERS FOR MY WEBSITE?

In the section PROMOTION on your Fair Price Music profile we have prepared a bunch of them for you. Our logo can be also found here.

CAN I PRESENT MY BAND IN MY LANGUAGE EVEN IF IT IS NOT ENGLISH?

All bands and musicians can present themselves in their local language alongside English even if the portal is not available in their language. Band profile, album description and donations can be bilingual, which enables you to stay faithful to your local fans and at the same time attract the audience outside your home country.

donations

HOW EXACTLY THE DONATE FEATURE WORKS AND HOW MUCH OF THE CONTRIBUTION DO I GET?

Using Donate feature, a fan can give you contribution without purchasing anything. Maybe just little something for the studio, strings, or just a drink. To make it really fair and to make sure you get the maximum of the contribution, Fair Price Music keeps only 5 % of the total amount after deducting transaction fees to cover the transaction, up to 95 % of the contribution will be yours. Keep in mind - if you really want people to be generous to you, let them know how you are planning to use the donated resources.

DOES THE MUSICIAN/BAND HAVE ANY TAX LIABILITY REGARDING THE ACCEPTANCE OF THE CONTRIBUTION – DONATION?

Musician/band can develop tax liability upon acceptance of financial contribution - donation, according to the tax laws of the country of the musician/band or customer/fan. Usually, the amount of donations is in hundreds of euros per year between the customer/fan and musician/band and they are exempt of tax. If the musician/band receives financial contribution - donation within their business activities, then we can’t exclude the possibility of income tax liability, without exempting limits. In specific cases (mainly due to higher financial contributions), we recommend consulting a tax adviser.

Anything went wrong?

I WANT TO CANCEL THE BAND’S ACCOUNT. WHAT TO DO?

Are you done? What a pity. So let's make it quick for you. In the administration interface there is a link to deactivation. After filling out the required forms our administrator will take care of everything. Your account will be deactivated, the pages will be shut down and we will send you your credit to your account in the pay month. Your music, if anyone bought it in the meantime, will remain available for the customer for at least one year after the date of purchase. No one else will have access to it, though.

OUR BAND PROFILE WAS BLOCKED. WHY? WHAT NOW?

In case of any suspicion of objectionable content we have to investigate your profile. You’ll be always informed about everything by email. If there is reasonable suspicion that your profile or album contains objectionable content, we are legally obligated to disable or even delete it. After a period of purgatory (assessment), your profile is temporarily blocked. If someone's suspicion proves to be unfounded or when you put everything in order, your band profile and albums will be accessible again.

WHAT IS OBJECTIONABLE CONTENT?

In essence, those are works that you don’t have the right to publish or sell. Furthermore, it is anything illegal, unlawful, and morally improper. Whether it's music, lyrics, comments or links. The exact definition can be found in the Terms and Conditions.

Why Fair Price Music?

WHAT IS FAIR PRICE MUSIC?

Fair Price Music is a portal designed to offer original musical works of any musicians/bands. The portal provides purchase of music by the listener (individual) directly from the musician. It also allows the listener to provide the musicians with financial donations through the Donate feature. Musicians create and maintain their account through the administration interface and they are able to refer the listeners to their offer at Fair Price Music from anywhere on the internet where they present themselves (websites, social networks, specialized music portals, etc.). Band is the seller. They sell directly to you, to their fans and listeners. More info here.

WHAT ARE FAIR PRICE MUSIC LIVE SESSIONS?

Fair Price Music LIVE SESSIONS is our present to all the music fans, an attempt to get you closer to music piquancy, jewls and strangeness across a variety of genres, styles and peculiarities of their performers. Fair Price Music LIVE SESSIONS are live recordings accompanied by video, shot in our partner studio in cooperation with a group of dedicated music professionals from sound, through video to an overall production.

Supporting music

HOW MUCH OF MY MONEY THE BAND ACTUALLY GETS?

The main objective of Fair Price Music is direct support of bands from you, their fans. For the administration, space, transport and operation we only take 5-10%. So the band gets up to 90% of the amount you send. In case you choose to use the Donate feature – financial gift– the band gets 95% of net income after deducting transaction fees.

HOW CAN I SUPPORT THE BAND THE MOST VIA FAIR PRICE MUSIC?

You can pay for the band’s album a higher price than the band set for themselves. When buying the album, you just type in the price box the amount you wish to pay for the album. You can also use the “Donate” button in the profile of the band. This way you’ll send them money without buying anything. You can be sure they will put it to good use. For a studio, an album, a rehearsal room or for a beer so they can play better.

WHY CAN’T I BUY JUST ONE SONG?

If the band offers you just one song, they can only do so for a minimum amount of €2.00, among other things due to transaction fees. If you take it as support of music and your favorite band and not just as a source of cheap music, the purchase of one song will be definitely available.

WHY DO I HAVE TO PAY AN ADDITIONAL TRANSACTION FEE WHILE BUYING CREDIT?

Simply put so the band gets as much money as possible. It depends on the chosen payment method. When paying by credit card or via PayPal the operator charges a fee. Then the band is charged. Our goal, however, is that the musicians get the maximum possible amount of your money. If it wasn’t so, we wouldn’t be able to give the band up to 95% of your money. If you register and prepay the credit, it’s you who pays the fee and only when you recharge the credit. This way the band gets a higher amount from you.

WHAT IS THE DONATE FEATURE FOR AND HOW EXACTLY DOES IT WORK?

Via the Donate feature you can support the band without having bought anything. You will just contribute them to the studio, strings or just a drink. Sure you wouldn’t mind to invite them for one, would you? Today, bands appreciate every penny they can get and using Donate feature you can simply send them a little contribution. To make it all really fair and to ensure the band gets the maximum, Fair Price Music keeps from this amount net of transaction fees only 5% to cover the transaction and up to 95% goes to the band. Music is worth it, right?

Purchase

HOW DOES THE PURCHASE WORK?

Buying music at Fair Price Music is very simple. Go to the profile of your favorite band or artist and pick an album that you are interested in. Enter a higher amount and keep going. You want to support them, right? If you only have a couple of bucks left in your account, you can only pay the minimum that the band asks for. The last thing you need to do is to select the payment method that you like best. A card, using PayPal or credit (which is the best way to pay and it’s better for the band too). You can make the purchase on a one-time basis – anonymously (your email is required, but we won’t share it with our neighbor, don’t you worry). The ideal way is to go through registration, create a personal account and to buy using the credit. This way you can keep track of who you already supported, what album you bought and you don’t have to have a credit card on you all the time. So you’ll be the one paying transaction fees, not the band.

HOW CAN I PAY?

Ideally with a prepaid credit from your fan account. Then the transaction is the fastest and the most convenient for the band. Fair Price Music also offers a variety of payment methods – we support credit card and PayPal payments.

WHY SHOULD I HAVE A PREPAID CREDIT AT FAIR PRICE MUSIC WHEN I CAN MAKE A PURCHASE WITHOUT IT?

Payment of prepaid credit is much easier, you don’t have to remember and enter your PayPal information or credit card number over and over again. Making a purchase using your credit is also more convenient for the band because the transaction fee for the purchase is paid by you and only while buying credit, not with every single payment.

WHAT EXACTLY DO I GET WHEN I BUY AN ALBUM?

Link to download from the archives – a ZIP file. In it you’ll find all the tracks from the profile of the album plus any additional files, such as graphics, etc. Depends on what the band wants to please you with.

CAN I BUY JUST ONE SONG?

Not yet, you can only buy the entire album. But it might be different in the future. Also, the band is not obliged to place length or quality-wise full-fledged albums at Fair Price Music – the offer of a more concise work simply has to meet the demand or desire to support the band.

IN WHICH FORMATS CAN I DOWNLOAD THE ALBUM?

Albums are saved in MP3, FLAC or ogg formats. It’s up to the band in what format they upload them.

DO YOU SELL CDs PHYSICALLY TOO?

No, albums can be only downloaded in electronic form. If you support the band they might release a vinyl too and one day you’d be able to buy it from them signed.

ELECTRONIC REGISTER OF SALES - EES

You might have noticed some funny codes in your receipt when purchasing music. They are there due to compulsory EES, which we have to do with every transaction processed through our portal. No need to do anything about or with it.

EU VAT

Within EU, there’s a legislative, where the VAT is calculated depending on the country of origin of the customer (you as a fan). We’ve set up everything on Fair Price Music as necessary. In case your bill doesn’t show any VAT, it is caused by the fact that the band you’ve supported doesn’t have its own VAT ID and doesn’t pay VAT.

Registraion

HOW CAN I REGISTER TO FAIR PRICE MUSIC?

You can use your email address and unique password or use your Facebook or Google+ accounts. If your registered with your Facebook or Google+, the best way to log in to Fair Price Music is using the same login. If you have the same email address both for Facebook and Google+, you can log in using them both. If you decide to leave Facebook or Google+ or simply wish to use uniqe login to Fair Price Music, use the same email address with which you’d registered previously and request a new password by clicking on “Did you forget your password?” Fill in your original email (as it is now your user name) and your new password.

WHY SHOULD I REGISTER AT FAIR PRICE MUSIC WHEN I CAN BUY MUSIC WITHOUT REGISTRATION?

Registration has its perks. You can use your credit which will make shopping easier and benefit the band. A registered fan keeps track of all their purchases and can re-download the already purchased music at any time for a period of one year from the purchase of the album.

CAN I DOWNLOAD THE PURCHASED ALBUMS REPEATEDLY?

If you are registered at Fair Price Music, you still have access to all purchased albums on your account. We guarantee the availability of the individual purchased albums throughout the year from their purchase. If you buy without registration, you’ll be able to download an album only once.

Did anything go wrong?

I WANT TO CANCEL MY ACCOUNT AT FAIR PRICE MUSIC. WHAT TO DO?

Are you tired of music and really want to cancel your Fair Price Music account? In your administration interface there is a link for deactivation of your account. After filling out all the data you send the form to our administrator. Administrative fee including deactivation of your account, credit and bank fees refund, however, is €20.00. If your credit is higher than this amount, after the deactivation, we will send you remaining amount to the account number provided by you. Your account will then be deactivated and inaccessible. Good advice – if you really don’t want or can’t remain a client of Fair Price Music, for the credit you have left, buy some music or support selected artists via the Donate feature. We don’t claim your credit; we’ll be happier if the funds get to where they were originally intended.

MY FAVORITE BAND CANCELED THEIR PROFILE. I BOUGHT THEIR ALBUM THOUGH. WILL I GET TO IT?

It happens. Bands keep appearing, disappearing and then they return again. Registered fan has guaranteed access to purchased albums for one year after the purchase. An exception may be unavailable works which have been withheld for objectionable content. Such works do not allow re- download not even if they were purchased before deactivating the profile of the bands.

MY FAVORITE BAND SEEMS TO BE BLOCKED. WHAT’S HAPPENING?

Someone had to report objectionable content. We are investigating the failure rate. If the band for some reason doesn’t have the right to sell their albums via Fair Price Music we will have to download the content and make it unavailable. Unfortunately, in this case we are unable to guarantee the availability of the album after its purchase or the refund of the money spent for the “work” of such artist.

I DIDN’T RECEIVE THE RECEIPT. I DIDN’T GET THE CONFIRMATION EMAIL. I WASN’T SENT THE LINK FOR ALBUM DOWNLOAD.

We try to make our portal well protected. Your email client tries exactly the same. Go and have a look in your spam folder first. It’s possible that our email ended up there. And to prevent this from happening again, add our site to the “white list” (the sender who you receive your mail from).

WHAT IS OBJECTIONABLE CONTENT?

Basically, those are works that the musician has no right to publish or sell by himself. Furthermore, it is anything illegal, unlawful, and morally improper, whether it's music, lyrics, comments or links. The exact definition can be found in the Terms and Conditions.

I DON’T LIKE THE ALBUM, CAN I RETURN IT?

To return album or the money spent via Fair Price Music is not possible. Talk it through with the band, if you absolutely have to.

extra

DOES THE CUSTOMER/FAN HAVE ANY TAX LIABILITY REGARDING TO THEIR CONTRIBUTION – DONATION?

Customer can develop tax liability upon financial contributions – donation, according to the tax laws of the country of the musician/band or the customer. Usually, the amount of donations is in hundreds of euros per year between the customer/fan and the musician/band and they are exempt from tax. We can’t exclude the possibility of customer’s/fan’s liability for taxation obligations to the musician/band resulting from accepted contribution – donation, especially if it is a higher amount. In specific cases, we recommend consulting a tax adviser.

How To Play With Fair Price Music

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